How do I know my policy maximum?
Your policy maximum can be found on your tenant protection plan addendum or you can ask the manager at your facility to provide that information to you.
Related Articles
What is the maximum amount for a rodent claim?
The maximum amount paid for a rodent claim is $500. This is the same for all the policy coverages no matter the policy maximum.
Why do I have to file a police report, shouldn’t my storage facility have to file it?
It is important for the tenant to file the police report as the officer will get a direct statement as well as document all items missing. The facility does not know what you store and will not be able to give accurate information regarding your ...
What do I do if I have 1 unit with 2 types of claims?
If you are needing to file multiple claims for the same unit, you must submit an individual claim for each occurrence. For example - if you notice you have a water leak as well as rodent damage, you will need to submit a claim for water leakage and a ...
Existing Claims
Now That You Have Submitted Your Claim You should have received 2 emails: One from our Claims department and one from Zoho with your claims portal login information. Please give 10 to 15 minutes for email arrival. If you do not see the emails in your ...