I already submitted my claim and cannot find my portal information

• Related Articles

• Where can I find my claim number?

  In your first email, after you submit your claim, you will be provided with your Storage Shield Internal Claim Number. Once the claim has reached final review with our underwriters the claimant will be provided with a final claim number. The final ...

• What do I do if I have 2 unit that require a claim?

  If multiple units are requiring a claim, a separate claim will need to be submitted for each unit number. Please be sure to notate the type of claim associated with each unit (i.e. water leakage, theft, etc.).

• Existing Claims

  Now That You Have Submitted Your Claim You should have received 2 emails: One from our Claims department and one from Zoho with your claims portal login information. Please give 10 to 15 minutes for email arrival. If you do not see the emails in your ...

• How long will the claim process take?

  The claim process typically takes anywhere from 30 to 60 days depending on when we receive all necessary documents from the claimant. It is important to provide all necessary items in a timely manner to achieve a quick claim process. Our goal is to ...

• What is the maximum amount for a rodent claim?

  The maximum amount paid for a rodent claim is $500. This is the same for all the policy coverages no matter the policy maximum.