Is Storage Shield the same company as the one that manages my unit?

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• Where can I get a copy of my Storage Shield Protection Plan Addendum?

  The tenant is provided with this Addendum upon renting a storage unit and choosing to enroll in our Storage Shield Tenant Protection Plan. If a copy is needed, please reach out to the manager at the facility in which you store.

• What do I do if I have 2 unit that require a claim?

  If multiple units are requiring a claim, a separate claim will need to be submitted for each unit number. Please be sure to notate the type of claim associated with each unit (i.e. water leakage, theft, etc.).

• What do I do if I have 1 unit with 2 types of claims?

  If you are needing to file multiple claims for the same unit, you must submit an individual claim for each occurrence. For example - if you notice you have a water leak as well as rodent damage, you will need to submit a claim for water leakage and a ...

• Water damage that came from the ground up, is that covered?

  The Storage Shield Protection Plan Coverage only covers water damage by water on the ground in certain situations. Example of possible situation would be the facility had a pipe burst in another part of the building and it leaked into your unit. Our ...

• What does proof of forced entry mean?

  Proof of forced entry is very much how it sounds. To approve your claim there will need to be a form of evidence that proves your unit was entered by force. Examples of such are: cut lock, cut or broken latch/hasp, door ripped from rails, etc. If ...