What do I do after I receive the first 2 emails?
Please see our page for
Existing Claims. If it does not provide you with the answer you are looking for, please use the contact information on that page to reach our claims department, as they should be able to help.
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Where can I find my claim number?
In your first email, after you submit your claim, you will be provided with your Storage Shield Internal Claim Number. Once the claim has reached final review with our underwriters the claimant will be provided with a final claim number. The final ...
Existing Claims
Now That You Have Submitted Your Claim You should have received 2 emails: One from our Claims department and one from Zoho with your claims portal login information. Please give 10 to 15 minutes for email arrival. If you do not see the emails in your ...
How long will the claim process take?
The claim process typically takes anywhere from 30 to 60 days depending on when we receive all necessary documents from the claimant. It is important to provide all necessary items in a timely manner to achieve a quick claim process. Our goal is to ...
What is the difference between a Police Report Number and Full Police Report?
When you believe a theft has occurred, contact the local police department through their non emergency number and request to file a police report. Once an officer arrives, they will take your statement and provide you with a card with a police report ...