What is the maximum amount for a rodent claim?

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• What do I do if I have 1 unit with 2 types of claims?

  If you are needing to file multiple claims for the same unit, you must submit an individual claim for each occurrence. For example - if you notice you have a water leak as well as rodent damage, you will need to submit a claim for water leakage and a ...

• Where can I find my claim number?

  In your first email, after you submit your claim, you will be provided with your Storage Shield Internal Claim Number. Once the claim has reached final review with our underwriters the claimant will be provided with a final claim number. The final ...

• How do I know my policy maximum?

  Your policy maximum can be found on your tenant protection plan addendum or you can ask the manager at your facility to provide that information to you. Also see Where can I get a copy of my Storage Shield Protection Plan Addendum?

• How long will the claim process take?

  The claim process typically takes anywhere from 30 to 60 days depending on when we receive all necessary documents from the claimant. It is important to provide all necessary items in a timely manner to achieve a quick claim process. Our goal is to ...

• What do I do if I have 2 unit that require a claim?

  If multiple units are requiring a claim, a separate claim will need to be submitted for each unit number. Please be sure to notate the type of claim associated with each unit (i.e. water leakage, theft, etc.).