Where can I find my claim number?

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• What do I do if I have 2 unit that require a claim?

  If multiple units are requiring a claim, a separate claim will need to be submitted for each unit number. Please be sure to notate the type of claim associated with each unit (i.e. water leakage, theft, etc.).

• I already submitted my claim and cannot find my portal information

  Please see our page for Existing Claims. If it does not provide you with the answer you are looking for, please use the contact information on that page to reach our claims department, as they should be able to help.

• What is the difference between a Police Report Number and Full Police Report?

  When you believe a theft has occurred, contact the local police department through their non emergency number and request to file a police report. Once an officer arrives, they will take your statement and provide you with a card with a police report ...

• How long will the claim process take?

  The claim process typically takes anywhere from 30 to 60 days depending on when we receive all necessary documents from the claimant. It is important to provide all necessary items in a timely manner to achieve a quick claim process. Our goal is to ...

• What is the maximum amount for a rodent claim?

  The maximum amount paid for a rodent claim is $500. This is the same for all the policy coverages no matter the policy maximum.