Where can I get a copy of my Storage Shield Protection Plan Addendum?

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• Is Storage Shield the same company as the one that manages my unit?

  Storage Shield is a third-party company that has partnered with the facility you store at to provide a tenant protection plan.

• How do I know my policy maximum?

  Your policy maximum can be found on your tenant protection plan addendum or you can ask the manager at your facility to provide that information to you. Also see Where can I get a copy of my Storage Shield Protection Plan Addendum?

• Water damage that came from the ground up, is that covered?

  The Storage Shield Protection Plan Coverage only covers water damage by water on the ground in certain situations. Example of possible situation would be the facility had a pipe burst in another part of the building and it leaked into your unit. Our ...

• What does proof of forced entry mean?

  Proof of forced entry is very much how it sounds. To approve your claim there will need to be a form of evidence that proves your unit was entered by force. Examples of such are: cut lock, cut or broken latch/hasp, door ripped from rails, etc. If ...

• What will determine if my claim will get approved or denied?

  Each claim has to be approached individually. There are several different types of claims and each have different requirements. Providing all necessary documents completed as requested will get you the best results.