I can't upload to WorkDrive. Can I send my documents another way?

• Related Articles

• How to upload items in WorkDrive.

  Documents uploaded to WorkDrive will be visible to Storage Shield Claim Specialists. Once you submit a claim, you will be sent an email titled “Confirmation of Claim Submission” Within this email there will be a link to your WorkDrive folder. In ...

• Why do I have to file a police report, shouldn’t my storage facility have to file it?

  It is important for the tenant to file the police report as the officer will get a direct statement as well as document all items missing. The facility does not know what you store and will not be able to give accurate information regarding your ...

• Existing Claims

  Now That You Have Submitted Your Claim You should have received 2 emails: One from our Claims department and one from Zoho with your claims portal login information. Please give 10 to 15 minutes for email arrival. If you do not see the emails in your ...

• What will determine if my claim will get approved or denied?

  Each claim has to be approached individually. There are several different types of claims and each have different requirements. Providing all necessary documents completed as requested will get you the best results.

• What do I do after I receive the first 2 emails?

  Please see our page for Existing Claims. If it does not provide you with the answer you are looking for, please use the contact information on that page to reach our claims department, as they should be able to help. Also see How do I use the ...